Tolls NY Logo

Project Name

TollsNY Website for E-ZPass

Industry

Public Sector

Headquarters

New York, US

URL

https://tollsny.com/

01

Before finding the right solution, we faced several key challenges that needed to be addressed to achieve the desired outcome:

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Challenge

Devices
Multi-device website

The New York MTA required a responsive, multi-device website for the E-ZPass and Tolls-By-Mail systems.

Globe
Multi-language support

The site required multi-language support for English and Spanish.

Avatar
12-14 million users

The site needed to serve 12-14 million users across diverse categories (Private, Retail, Fleet, Business, Commercial)

Share
Integration with backend systems

Additional requirements included integration with backend systems and the ability to support future languages.

02

Sofina, in partnership with client BAs and UX experts, delivered the next-generation responsive web UI by:
Ellipse
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Solution

Map
User flows

Gathering business requirements and creating user flows (happy-path, alternate, and negative use cases).

Settings
Front-End integration

Developing technical specifications for front-end integration into backend systems.

Light bulb
500 features

Implementing a responsive desktop, tablet, and mobile web UI with over 500 features for seamless user interaction.

Slider
End-to-end testing

Conducting rigorous end-to-end testing to ensure a fully integrated, secure system.

03

The website now successfully supports millions of users with optimized performance, user flows, and multi-language capabilities.
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Outcome

Wrench
12-14 million users

Successfully serves 12-14 million users across multiple categories with optimized performance and user flows.

Devices
Modern, responsive design

Enhanced user experience through a modern, responsive design for desktop, tablet, and mobile devices.

Bank
Flexible architecture

Flexible architecture allows seamless addition of new features and integrations.

Settings
Full integration

Fully integrated system ensures reliability, security, and scalability for long-term success.

Ellipse
Ellipse

01 Challenge

Before finding the right solution, we faced several key challenges that needed to be addressed to achieve the desired outcome:
Devices
Multi-device website

The New York MTA required a responsive, multi-device website for the E-ZPass and Tolls-By-Mail systems.

Globe
Multi-language support

The site required multi-language support for English and Spanish.

Avatar
12-14 million users

The site needed to serve 12-14 million users across diverse categories (Private, Retail, Fleet, Business, Commercial)

Share
Integration with backend systems

Additional requirements included integration with backend systems and the ability to support future languages.

Ellipse
Ellipse

02 Solution

Sofina, in partnership with client BAs and UX experts, delivered the next-generation responsive web UI by:

Map
User flows

Gathering business requirements and creating user flows (happy-path, alternate, and negative use cases).

Settings
Front-End integration

Developing technical specifications for front-end integration into backend systems.

Light bulb
500 features

Implementing a responsive desktop, tablet, and mobile web UI with over 500 features for seamless user interaction.

Slider
End-to-end testing

Conducting rigorous end-to-end testing to ensure a fully integrated, secure system.

Ellipse
Ellipse

03 Outcome

The website now successfully supports millions of users with optimized performance, user flows, and multi-language capabilities.
Wrench
12-14 million users

Successfully serves 12-14 million users across multiple categories with optimized performance and user flows.

Devices
Modern, responsive design

Enhanced user experience through a modern, responsive design for desktop, tablet, and mobile devices.

Bank
Flexible architecture

Flexible architecture allows seamless addition of new features and integrations.

Settings
Full integration

Fully integrated system ensures reliability, security, and scalability for long-term success.